Privacy Policy
Last updated: May 13, 2026
Effective Date: May 13, 2026
Gray Mars LLC, a limited liability company registered in New Mexico, United States ("we," "us," or "our"), operates the graymars.studio website and all associated digital tools.
Information We Collect
We collect information you provide directly, such as account details, contact information, billing details, support messages, and product feedback. We may also collect limited technical information, including device data, browser type, IP address, usage events, and cookies. We process personal data only when we have a lawful basis, such as contract performance, consent, legitimate interests, or legal obligation.
How We Use Your Information
We use information to provide, secure, maintain, and improve our digital tools and related services. We may use your contact information to send service messages, support replies, account notices, and, where permitted, product updates. We do not sell personal data, and we limit access to personal information to people and service providers who need it for legitimate business purposes.
Data Retention
We retain personal data only for as long as needed to provide services, comply with legal obligations, resolve disputes, and enforce agreements. Retention periods may vary based on account status, data type, and applicable law. When data is no longer needed, we delete, anonymize, or securely archive it according to our internal policies.
Your Rights (GDPR)
If you are located in the European Economic Area, United Kingdom, or another region with similar laws, you may have rights to access, correct, delete, restrict, or object to processing of your personal data. You may also have the right to data portability and to withdraw consent where processing is based on consent. To exercise these rights, contact us and we will respond as required by applicable law.
Third-Party Services
We use trusted third-party service providers for hosting (Vercel), database services (Neon), payments (Lemon Squeezy), email and communications (Resend), and AI support (Anthropic API). These providers may process personal data only as necessary to provide services to us and must follow appropriate confidentiality and security obligations. Where international transfers occur, we rely on recognized transfer mechanisms or other safeguards required by law.
AI-Powered Support Notice
Support messages you send to Gray Mars LLC may be processed by AI systems to help classify, draft, or improve responses. This may include processing through the Anthropic API or similar providers acting on our behalf. Please avoid sharing highly sensitive personal information in support requests unless it is necessary for us to help you.
Cookies
We may use cookies and similar technologies to keep our services secure, remember preferences, understand usage, and improve performance. Gray Mars LLC uses proprietary first-party analytics to understand usage patterns. We do not use Google Analytics or other third-party tracking services. Some cookies are essential for the service to function, while others may be optional depending on your location and consent choices. For more detail, please review our Cookie Policy.
Contact
If you have privacy questions or want to exercise your rights, contact gocebeyt@gmail.com. We may need to verify your identity before completing certain requests. If you believe your concern has not been resolved, you may have the right to contact your local data protection authority.